|
|
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
19
   |
Posted - 2013.05.04 16:47:00 -
[1] - Quote
Schalac 17 wrote:Abu Stij wrote:
They're giving you an option to do something they feel is a fair deal for all. Your logic would conclude that voting or making any life decisions is bullying which is absurd.
Here is the problem. It is not a fair deal for all because when the purchase was made the deal was at commercial release all merc packs purchased would be credited in full. People purchased them with the knowledge that when CCP put the game into commercial release all of those items would be refunded to them. Now CCP is reneging on their own terms of purchase, and if I had purchased a merc pack under the original terms of purchase I would be pissed as well.
NO....IT....WASN'T. The disclaimer was just that, a disclaimer. It specifically stated that they MAY have to reset chars during the beta and that any aur used would at that point would be refunded in the case of a reset. The statement also signifies that they MAY do a char reset on commercial release and under those circumstances they would also reset the AUR. People are picking out one little part of the disclaimer which must been taken as a whole and trying to argue based on that fact that CCP guaranteed a refund when they did no such thing. I've been saying all along no refund without char reset. Looks like I was right.
Oh and before you try and say I am just whining because I didn't take advantage I bought 2 merc packs before the change. I knew immediately what the disclaimer meant when i read it and used my AUR accordingly. |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
19
|
Posted - 2013.05.04 17:22:00 -
[2] - Quote
Schalac 17 wrote:Victin Ashis wrote:Schalac 17 wrote:Abu Stij wrote:
They're giving you an option to do something they feel is a fair deal for all. Your logic would conclude that voting or making any life decisions is bullying which is absurd.
Here is the problem. It is not a fair deal for all because when the purchase was made the deal was at commercial release all merc packs purchased would be credited in full. People purchased them with the knowledge that when CCP put the game into commercial release all of those items would be refunded to them. Now CCP is reneging on their own terms of purchase, and if I had purchased a merc pack under the original terms of purchase I would be pissed as well. NO....IT....WASN'T. The disclaimer was just that, a disclaimer. It specifically stated that they MAY have to reset chars during the beta and that any aur used would at that point would be refunded in the case of a reset. The statement also signifies that they MAY do a char reset on commercial release and under those circumstances they would also reset the AUR. People are picking out one little part of the disclaimer which must been taken as a whole and trying to argue based on that fact that CCP guaranteed a refund when they did no such thing. I've been saying all along no refund without char reset. Looks like I was right. Oh and before you try and say I am just whining because I didn't take advantage I bought 2 merc packs before the change. I knew immediately what the disclaimer meant when i read it and used my AUR accordingly. . DUST 514-« GameStop Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release. And for the. Those are very descriptive words used there. Let's think about this, and for the. What do you think those words mean? Because to me I get the notion that when DUST 514 goes into commercial release the merc packs purchased would be refunded as per the terms of purchase. And for the record, that is the terms of purchase that was agreed upon when people bought the merc pack. And for the record CCP is now reneging on their terms of purchase, which to me is bad business and really hurts their credibility in the long run. How do we know they won't try this tactic again in the future when it would suit their needs? Well my solution is simple, I simply will not buy any more AUR from CCP for DUST.
And again you are taking one part of the entire disclaimer out of context. This is where the issue comes from. When reading the disclaimer you have to take the whole thing as one statement and the whole disclaimer is about character resets and the jist of the disclaimer is this: During beta we MAY have to reset characters, if we reset characters all contents of merc pack will be refunded. We MAY also reset on commercial release and at that time contents of merc pack will be refunded.
As soon as I read the disclaimer this is what I understood. Besides that what kind of ****** up logic is someone using to think that CCP would let you use all of the consumable items in the Merc pack and then just refund you the consumables again without a reset.
|
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
19
|
Posted - 2013.05.04 17:23:00 -
[3] - Quote
Baal Roo wrote:Yup, they just lost me as a customer in both games.
Real bummer, Uprising seems fun, but I won't do business with a company that intentionally screws it's customers.
They didn't screw you over, you just have terrible reading comprehension. |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
19
|
Posted - 2013.05.04 17:29:00 -
[4] - Quote
Baal Roo wrote:Victin Ashis wrote:Baal Roo wrote:Yup, they just lost me as a customer in both games.
Real bummer, Uprising seems fun, but I won't do business with a company that intentionally screws it's customers. They didn't screw you over, you just have terrible reading comprehension. It's cut and dry. The decision they made shows that they agree with me, they just want to bully us into resets. Why, I have no idea, but it's absolutely disgusting.
It is cut and dry, but not how you think. Check post #69 to see why.
|
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
19
|
Posted - 2013.05.04 17:33:00 -
[5] - Quote
Schalac 17 wrote:Victin Ashis wrote:
And again you are taking one part of the entire disclaimer out of context. This is where the issue comes from. When reading the disclaimer you have to take the whole thing as one statement and the whole disclaimer is about character resets and the jist of the disclaimer is this: During beta we MAY have to reset characters, if we reset characters all contents of merc pack will be refunded. We MAY also reset on commercial release and at that time contents of merc pack will be refunded.
As soon as I read the disclaimer this is what I understood. Besides that what kind of ****** up logic is someone using to think that CCP would let you use all of the consumable items in the Merc pack and then just refund you the consumables again without a reset.
The problem with your argument is you are arguing from the point of post-change terms of purchase. Which I have no problem with and I purchased a few merc packs under those terms and I am not asking for a refund for them.
No I'm talking about the original terms, which I bought 2 merc packs under. Again take the disclaimer as a whole and it means merc pack refunds only on char reset, whether that is during beta or on commercial release. Also the disclaimer specifically says they MAY reset, not that they will. |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
19
|
Posted - 2013.05.04 17:45:00 -
[6] - Quote
Schalac 17 wrote:Victin Ashis wrote:Schalac 17 wrote:Victin Ashis wrote:
And again you are taking one part of the entire disclaimer out of context. This is where the issue comes from. When reading the disclaimer you have to take the whole thing as one statement and the whole disclaimer is about character resets and the jist of the disclaimer is this: During beta we MAY have to reset characters, if we reset characters all contents of merc pack will be refunded. We MAY also reset on commercial release and at that time contents of merc pack will be refunded.
As soon as I read the disclaimer this is what I understood. Besides that what kind of ****** up logic is someone using to think that CCP would let you use all of the consumable items in the Merc pack and then just refund you the consumables again without a reset.
The problem with your argument is you are arguing from the point of post-change terms of purchase. Which I have no problem with and I purchased a few merc packs under those terms and I am not asking for a refund for them. No I'm talking about the original terms, which I bought 2 merc packs under. Again take the disclaimer as a whole and it means merc pack refunds only on char reset, whether that is during beta or on commercial release. Also the disclaimer specifically says they MAY reset, not that they will. Well you are just lying then because those are not the original terms as I have read them and even posted them verbatim on these forums.
From the Gamestop merc pack disclaimer which still uses the old one:
*IMPORTANT NOTICE: During beta periods, CCP may need to reset characters, skills and other items included in the DUST 514-« GameStop Mercenary Pack. DUST 514-« GameStop Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release. CCP cannot guarantee all items will be identical and reserves the right to substitute items of similar value. No other form of refund is permitted.
Read the whole disclaimer as it pertains to char reset, don't just cherry pick the "and for commercial release" part. The statement must be taken as a whole. |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
20
|
Posted - 2013.05.04 18:04:00 -
[7] - Quote
Schalac 17 wrote:Victin Ashis do you wear a helmet in real life? Or are you really just that dense that you think you are winning this argument? Do you know what one and the same means? Well a reset and commercial release are not one and the same when you read those terms of purchase. That is why CCP changed it, and also now why they feel they can screw over paying customers. Because people like you are arguing against yourself and there are hundreds of other morons on the forums doing the exact same thing you are doing because you feel that if it doesn't hurt you then it doesn't matter. When in reality it does hurt you and every other customer past, present and future. Take off the blinders man.
again the disclaimer deals with character resets during beta and on comercial release. you are taking the commercial release as a separate item within the disclaimer which is incorrect. if I was wrong then ccp would have refunded merc pack items, instead they did exactly as I would have in this situation and offered people a char reset if they want a refund which is what the disclaimer stated. |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
21
|
Posted - 2013.05.04 18:11:00 -
[8] - Quote
Baal Roo wrote:Crash Monster wrote:Baal Roo wrote:
I bought something, and now they are holding all of the game time I've spent playing as ransom to get the thing I bought. It's absolutely despicable.
Just remember, CCP is perfectly comfortable selling you an in-game item and then AFTER you purchase it telling you that you'll have to take a full character reset to receive the items. With this precedent now set I can't see why anyone in their right mind would spend money with CCP.
It's incredibly obvious to anyone with half a brain. If you want to keep the benefit of the money spent you don't get the thing you bought back. We get it -- you don't like it. It doesn't matter how many times you say it. it's not "incredibly obvious" because what you are describing isn't the deal I purchased. The deal I purchased was SPECIFICALLY to get another set of the items at release. It was not unclear language. You can argue that they gave us "an unfair deal", but that's an argument for CCP. I just bought the deal they offered.
No you didn't. You got everything that you purchased in the merc pack. all items were delivered to you. The disclaimer merely states that in the even of a reset during beta or on commercial release you would recieve those items back. No matter how big a tantrum you throw it doesn't change that fact. |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
22
|
Posted - 2013.05.04 18:38:00 -
[9] - Quote
Baal Roo wrote:Victin Ashis wrote:Baal Roo wrote:Crash Monster wrote:Baal Roo wrote:
I bought something, and now they are holding all of the game time I've spent playing as ransom to get the thing I bought. It's absolutely despicable.
Just remember, CCP is perfectly comfortable selling you an in-game item and then AFTER you purchase it telling you that you'll have to take a full character reset to receive the items. With this precedent now set I can't see why anyone in their right mind would spend money with CCP.
It's incredibly obvious to anyone with half a brain. If you want to keep the benefit of the money spent you don't get the thing you bought back. We get it -- you don't like it. It doesn't matter how many times you say it. it's not "incredibly obvious" because what you are describing isn't the deal I purchased. The deal I purchased was SPECIFICALLY to get another set of the items at release. It was not unclear language. You can argue that they gave us "an unfair deal", but that's an argument for CCP. I just bought the deal they offered. No you didn't. You got everything that you purchased in the merc pack. all items were delivered to you. The disclaimer merely states that in the even of a reset during beta or on commercial release you would recieve those items back. No matter how big a tantrum you throw it doesn't change that fact. Absolute and utter nonsense. The terms were extremely clear. Full refund of all items at commercial release. Sure, technically they are doing just that, but they are holding our hours and hours of progress hostage to get it. Again, CCP has now set the precedent that they are completely comfortable holding you character progress ransom to receive products you purchase from them.
I give up. I purchased my merc packs knowing full well that the refund was dependent on a char reset as did many others and CCP clearly agrees. I'm sure their legal team has gone over the wording thoroughly and determined the same so if you won't accept the option they've given you to satisfy the legal terms of the merc pack disclaimer, well tough **** they've addressed the issue. |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
22
|
Posted - 2013.05.04 18:40:00 -
[10] - Quote
Schalac 17 wrote:Victin Ashis wrote:Schalac 17 wrote:Victin Ashis do you wear a helmet in real life? Or are you really just that dense that you think you are winning this argument? Do you know what one and the same means? Well a reset and commercial release are not one and the same when you read those terms of purchase. That is why CCP changed it, and also now why they feel they can screw over paying customers. Because people like you are arguing against yourself and there are hundreds of other morons on the forums doing the exact same thing you are doing because you feel that if it doesn't hurt you then it doesn't matter. When in reality it does hurt you and every other customer past, present and future. Take off the blinders man. again the disclaimer deals with character resets during beta and on comercial release. you are taking the commercial release as a separate item within the disclaimer which is incorrect. if I was wrong then ccp would have refunded merc pack items, instead they did exactly as I would have in this situation and offered people a char reset if they want a refund which is what the disclaimer stated. If you want to go that route then, are they resetting skills? Yes they are. So as per your interpretation of the disclaimer the merc pack refund is justified. CCP is in the wrong about this and as are you.
No char reset means everything goes back to 0, respec means they refund you the sp to re-apply to skills.
|
|
|
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
22
|
Posted - 2013.05.04 18:41:00 -
[11] - Quote
Schalac 17 wrote:Victin Ashis wrote:
I give up. I purchased my merc packs knowing full well that the refund was dependent on a char reset as did many others and CCP clearly agrees. I'm sure their legal team has gone over the wording thoroughly and determined the same so if you won't accept the option they've given you to satisfy the legal terms of the merc pack disclaimer, well tough **** they've addressed the issue.
If it was so cut and dry then why did they change the wording on the terms in the first place?
my guess would be to prevent further confusion |
Victin Ashis
KILL-EM-QUICK
RISE of LEGION
22
|
Posted - 2013.05.04 18:44:00 -
[12] - Quote
Thor Odinson42 wrote:Ludvig Enraga wrote:Thor Odinson42 wrote:I honestly hope that anyone that is unhappy with this choice just leaves the game and these forums. If this doesn't make everyone happy then you are a customer that the business needs to cut ties with.
I run a construction company and have to choose to stop doing business with people who want quality for free or can't be satisfied. It's in some people's nature to ***** nonstop.
Just ban them from the forums. I don't think anyone truly expected to be reimbursed for boosters they used to increase SP output.
It's time to literally put your money where your mouth is. Go back to zero and roll around in your piles of AUR while we all stomp on your neck. I am with you bro. Except that CCP owes me money. I've beta tested they half baked game for almost a year and in the end they ripped me off, stealing my money. I don't want their half assed options. I want my money wired back to me then I will happily delete my character along with my EVE account just because there is no good faith between us anymore. I don't want a 'reset' or 'just stop playing' options. I want my money back and a solid goodbye to CCP and their entire line of products. And this is why I'm backing away from that previous statement. I totally understand how someone can feel the way you do. I don't want to see that. This game can be great. A little compromise by CCP at this juncture can lead to a large windfall for hem long term.
It sets a precedent that if you whine long enough and loud enough they will cave to your demands, regardless of if they are valid or not. |
|
|
| |
|